Utilita could be banned by Ofgem from taking on new customers due to ‘smart meter failure’

The energy market regulator said the supplier has failed to install SMETS2 meters when it should have done so

Utilita to pay £500k for overcharging prepayment customers

Almost 40,000 of Utilita’s customers were collectively overcharged by more than £125,000, according to Ofgem

Brits ‘waste 70m litres of water every day’ while preparing tea

A quarter of tea drinkers don’t know how much water it takes to heat just one mug’s worth, according to a report

‘Millions of Brits still going out to top-up on electricity despite lockdown’

Bill Bullen, CEO of Utilita Energy, spoke to ELN about this issue

Millions in the UK ‘risk safety to top up on energy meters’

As many 4.3m UK households have signed up for pre-paid electricity and gas meters, risking exposure to the virus.

Ofgem investigates if Utilita overcharged energy prepayment meter customers

The regulator said the opening of the probe does not imply any findings have been made about non-compliance by the supplier

Utilita Energy appointed to take on failed Our Power’s customers

Energy supplies will continue as normal for customers as they switch over to the new supplier tomorrow

Utilita freezes energy prices until April 2018

Independent energy supplier Utilita has committed to freeze prices until at least 1st April next year. It is also cutting its tariff, with the average dual fuel customer saving 1.8% or £19.17 a year. The supplier claims customers will be paying around £184 less on average per year than Big Six customers on the standard […]

Utilita won’t increase winter energy prices

Utilita has confirmed it will freeze all its gas and electricity prices this winter. In a statement, the energy supplier said the decision comes after the firm reached 450,000 customers. Prices will remain unchanged until at least April 2017. The company claims it has held its price commitment, aiming to always be cheaper than the Big Six […]

Energy supplier to cut gas prices in 2016

Energy supplier Utilita has announced it is cutting gas prices in 2016. Prepayment customers will see a 3.5% price reduction on their gas bills. That will save consumers £21.80 per year, according to the company. It claims this is the third price cut so far this year and more than a quarter of a million households […]