Ofwat revokes Tor Water’s licence

It comes after South West Water told the regulator last month that it has terminated Tor Water’s wholesale contract due to ‘a series of outstanding undisputed payments’

Household water and sewerage bills to fall by £17 a year

Consumer bills will fall to £396.60 annually on average, with variations depending on the company

Former Centrica executive to head Water UK

Christine McGourty will join the trade body on 16th December 2019

John Lewis seeks self-supply retail water licence

The retailer says the licence will give it the opportunity to take more control over water usage and data, deal directly with wholesalers and improve its water strategy

Leep Utilities completes purchase of SSE Water

The acquisition covers SSE’s water and sewerage networks and gives Leep Utilities more than 20,000 new customers

Three water companies warned by watchdog over customer complaints

Bristol Water, SES Water and Southern Water have come under fire for poor performance

Blackpool Council applies to manage own water supply

Blackpool Council could become the first public sector organisation to manage its own water and sewerage supply, after applying for a licence from regulator Ofwat. If granted, the move will enable the council to manage its own retail services for more than 120 sites across the borough. It is estimated the move will achieve cost […]

New Ofwat code to improve services for developers

Ofwat has published a new code in an effort to improve services for developers. Self-lay providers or developers enter into the code for adoption agreements when they want an appointed water and sewerage company to take over responsibility for infrastructure they have built. The regulator has developed a single code that covers the adoption of […]

Coca-Cola applies for self-supply retail water licence

Coca Cola European Partners (CCEP) has applied for a self-supply water and sewerage licence in England. If granted, it will enable the company to provide retail services to itself and associated companies in the group, regulator Ofwat said. Retail services are customer facing services such as billing, meter reading and customer enquiries. The opening of […]

Water bills to rise by 2% on average this year

The average household water and sewerage bill in England and Wales is to increase by 2% this year. That will add around £6 in April, taking the total bill to £395 on average. The prices for 2017/18 are in line with the five-year plans developed by every water and sewerage company following extensive consultations with […]