British businesses to receive free support for energy disputes
Small businesses in Britain will now have access to free redress and assistance from the Energy…
Tag: Energy Ombudsman
Energy Ombudsman reviews broker scheme’s first year
The Energy Ombudsman has reported on the first year of the energy broker dispute resolution…
Free advice on energy disputes for more than 200,000 small UK businesses
The government has launched a consultation on expanding support from the Energy Ombudsman to…
OVO Energy’s complaint backlog sparks Ofgem action
OVO Energy has come under the scrutiny of Ofgem, following a surge of unresolved customer…
Complaints from energy customers spiked to record last year
The Energy Ombudsman reportedly received more than 100,000 complaints in 2022
‘Coronavirus has raised new issues for consumers but it has also magnified existing concerns’
That's the suggestion from Matthew Vickers, CEO and Chief Ombudsman at the Energy…
Energy price cap reduction ‘doesn’t give consumers a good deal’
Consumer bodies are calling on householders to shop around and switch to a better deal
Ofgem’s energy price cap increase: Responses
It will come into effect from 1st April 2019 for standard variable tariff and prepayment meter…
Extra Energy collapse: Responses
It is the sixth supplier to have ceased trading this year
Tougher checks for new energy suppliers: Industry responds
Ofgem has a consultation on its proposals until 23rd January 2019
